Refund Policy
Last updated: March 2026
Made-to-order, not made-to-stock
Every tee, hoodie, tote, mug and cap is printed only after you order it — we hold zero inventory. Because of that, we can't accept returns for a change of mind, wrong size chosen, or "didn't like it as much as I thought." Please check the size chart on each product page before ordering.
What we do refund or replace
We'll always make it right if:
- The item arrived damaged or defective
- You received the wrong design, size, or product
- The print quality doesn't match what was shown on the product page
Report it within 3 days of delivery with a photo, and we'll send a free replacement or a full refund — your choice.
Non-Refundable
- Change-of-mind returns once an order has entered production
- Sold-out drop designs (we don't restock without notice)
- Orders where the delivery address was entered incorrectly
Refund Processing
Once approved, prepaid refunds are processed within 5-7 business days to your original payment method. Since Cash on Delivery orders aren't charged upfront, COD refunds are sent by bank transfer or as store credit instead.
Questions
Reach us at support@yourstore.com and we'll sort it out — gently, promise.